The standard in churn reduction for Stripe
Upgrade your cancel button, slash churn and accelerate subscription growth with ProsperStack + Stripe.
Trusted by high-volume subscription businesses
Turn your cancel button into a customer retention MVP
Capture feedback, surface meaningful insights and start saving more of your most valuable customers with ProsperStack + Stripe.
A retention-focused cancellation flow in 1-2-3
Easily create, update and test your new cancellation process to optimize offer and deflection performance and collect the most relevant feedback. It all works seamlessly with Stripe to prevent up to 39% of cancellations.
Advanced customer segmentation and optimizations
Build offers that just work, personalized and targeted based on customer segments, survey answers and more from your CRM/CDP. Optimize with A/B testing and AI Autopilot.
Customizable to meet your needs
Perfect your cancellation experience with custom branding, personalized offers, and churn surveys that drive actionable reporting insights.
How ProsperStack reduces Stripe churn
1. Embed the form
Connect Stripe and plug the ProsperStack cancellation flow into your site. You’ll be up and running in days, not months.
2. Learn from cancellations
Collect actionable cancellation data and correlate exit reasons to lost MRR—to guide your product roadmap.
3. Prevent churn with offers
Save customers with personalized incentives, automatically applied in Stripe. Optimize with A/B testing and AI.
4. Launch winbacks
Create irresistible winback campaigns, targeted based on demographics, MRR, LTV, churn reason, likelihood to return and much more.
ProsperStack is really easy to set up and to use. We were able to make an impact right away – we regularly see over 10x ROI.
Timothy Richards
Product Manager
Explore top features
Stripe integration FAQs
What is a cancellation flow?
A cancellation flow is the series of steps a customer takes to cancel a subscription. Cancellation flows work to reduce churn by reinforcing value, collecting useful feedback and providing persuasive alternatives to cancellation. Learn more about creating and optimizing a cancellation flow.
How does ProsperStack help reduce churn?
By working automatically with Stripe, ProsperStack makes reducing churn at the point of cancellation almost effortless. Start by building your flow from reusable survey, offer and deflection components, then optimize with A/B testing and AI, surface meaningful insights to improve your overall customer retention efforts, and launch highly-personalized winback campaigns.
What extra features are unlocked when I connect Stripe?
Most ProsperStack features are available regardless of your subscription billing platform, but when you connect Stripe you gain access to advanced churn metrics, powerful customer segmentation, automated offers and recovered revenue tracking.
How do I connect Stripe?
Ready to start reducing churn? Connecting Stripe to ProsperStack is easy. See the documentation.
More integrations
HubSpot
Use your HubSpot contact data for targeted offers, conditional cancellation steps and segmented reporting.
Learn more
Klaviyo
Use your Klaviyo profile data for targeted offers, conditional cancellation steps and segmented reporting.
Learn more
Segment
Route your customer data to the ProsperStack Segment destination to enable targeted offers, conditional cancellation steps and segmented reporting.
Learn more
Subscription growth resources
Customer retention
7 Cancellation Flow Examples to Reduce Churn and Grow Your Subscription BusinessUpdated August 2, 2024
Customer retention
How to Launch a Winback Campaign from Canceled Subscriptions in StripeMarch 27, 2025
Subscription billing
Comprehensive Compliance Guide - Federal and State Subscription Cancellation LawsNovember 11, 2024
Roll20 reduced customer churn with insights from ProsperStack
ProsperStack was so easy to implement. We now have a real-time look into reasons for cancellation so we can react quickly and significantly reduce churn. We wouldn't have been able to build that capability internally.
Clay Reimus
Director of Growth & Analytics
