Reduce Customer Churn with Recurly + ProsperStack

The answer to customer churn in Recurly

Capture exit feedback, surface actionable insights and reduce churn up to 39% with ProsperStack + Recurly.

Trusted by high-volume subscription businesses

Conquer churn with ProsperStack + Recurly

Connect Recurly and embed the form

Low- and no-code options make setup simple, no matter the size of your dev team.

Gather actionable exit feedback

Collect the right data with conditional and followup questions. Correlate exit reasons to lost MRR. Extract sentiment from free-form responses.

Save customers from cancellation

Make the right offer with personalized incentives, automatically applied in Recurly. Optimize with A/B testing and AI Autopilot.

Launch winback campaigns

Re-engage churned customers with targeted messaging based on survey responses, subscription details like MRR, and fields from your connected CRM/CDP.

Upgrade your cancel button

Capture exit feedback, surface actionable insights, reduce churn at the point of cancellation and accelerate revenue growth. ROI is guaranteed.

See the big picture of churn

Build simple but powerful exit surveys in a few clicks, then dive deep into data for robust reporting insights. Identify cancellation trends, discover the most-pressing exit reasons, and determine likelihood to return.

Optimize offer performance with Autopilot

Start with proven incentive and deflection options, then fine-tune with powerful optimization tools. Set up sophisticated A/B tests or let AI Autopilot take the controls. Save more customers with powerful optimization tools. Set up sophisticated

Fully customizable

Match your brand voice and style, create personalized exit surveys and present optimized offers targeted to customer segments. It all works seamlessly with Recurly.

We used to make assumptions about why our customers were canceling but ProsperStack gave us data that we could act on.

Timothy Richards

Product Manager

Automatically better customer retention,
just ask our users

Rachel R.

“ProsperStack is easy to setup and use!”

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Andrew S.

“Great partners helping us reduce churn and increase retention.”

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Toby C.

“Great platform, great support.”

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Build a more complete retention system

Reduce churn at every stage of the customer lifecycle with integrated retention tools designed to work together.

Cancellation flows

Reduce avoidable churn with personalized retention experiences at the point of cancellation.

Upgrade your cancel button

Conversion incentives

Convert more free users to paid with personalized incentives.

Optimize your funnel

Winback campaigns

Drive customer re-engagement with personalized winback campaigns built for long-term retention.

Re-engage former customers

Revenue recovery

Resolve payment failures and reduce passive churn with targeted dunning and personalized offers.

Recover failed payments

Recurly integration FAQs

What is ProsperStack?

ProsperStack is churn-busting cancellation flow software trusted by high-volume subscription brands like ike Nutrafol, Nestle and Hootsuite. Mix-and-match reusable components to capture churn feedback, prevent cancellations with offers and deflections, and dive deep into data for valuable insights—it’s everything you need to conquer churn. And because we integrate directly with Recurly, setup couldn’t be easier.

How does ProsperStack help reduce churn?

ProsperStack automates churn reduction at the point of cancellation. Start by building your flow from reusable survey, offer and deflection components, then optimize with A/B testing and AI Autopilot, surface meaningful insights to improve your overall customer retention efforts, and launch personalized winback campaigns.

How does ProsperStack work with Recurly?

When you integrate Recurly you unlock: advanced churn metrics, more customer segmentation options, automated offers (coupon, trial extension, account pause, plan change, etc) and recovered revenue tracking.

How do I connect Recurly?

Integrating is easy. See the Recurly integration documentation.