The retention platform to reduce Skio churn
Personalized cancellation experiences, measurable retention outcomes and coordinated lifecycle campaigns for Skio.
Trusted by high-volume subscription businesses
Every cancellation is a retention opportunity
Measure, test and optimize the cancellation moment with ProsperStack + Skio.
Tailored experiences
Use Skio data and customer context to personalize cancellation flows and retention offers.
Performance optimization
Continuously improve retention with A/B testing, reporting and AI Autopilot.
Churn intelligence
Collect exit feedback, analyze with connected AI and surface actionable insights.
Retention at scale
Coordinate cancellation flows, winbacks and conversion.
An invaluable asset to our business. We couldn't be happier with the results and highly recommend ProperStack to any ecommerce store looking to take their operations to the next level.
Andrew Feld
President
High-performance cancellation flows for Skio
Respond to churn with personalized experiences
Increase relevance, increase results. Adapt offers, messaging and flows using Skio data alongside context from your CRM/CDP and other integrated systems.
Optimize retention performance
Test cancellation experiences, compare outcomes across subscriber segments and use AI Autopilot to prioritize higher-performing offers over time.
Understand why subscribers leave
Capture exit feedback associated with MRR, LTV, plan and tenure to identify churn drivers and focus retention efforts where they matter most. Connect your AI agent for custom analysis.
Extend retention across the lifecycle
Use shared Skio and cancellation data to coordinate cancellation flows, winback campaigns and conversion incentives as part of a unified retention program.
How ProsperStack helps reduce Skio churn
1
Connect Skio and your customer data
Pull Skio subscription and billing data into ProsperStack. Add CRM/CDP and behavioral data for a more complete view of each subscriber.
2
Design targeted retention experiences
Create surveys, deflections and offers tailored by plan, value, tenure, cancellation reason and other customer attributes.
3
Sync retention actions with Skio
Automatically apply accepted offers and subscription changes in Skio, with controls that support your retention strategy.
4
Measure, learn and improve
Track retained customers and revenue, compare performance across cohorts and use experimentation and AI Autopilot to continuously optimize outcomes.
Build a more complete retention system
Reduce churn throughout the customer lifecycle with integrated retention tools.
Cancellation flows
Reduce avoidable churn with adaptive retention experiences at the point of cancellation.
Explore cancellation flows
Winback campaigns
Drive customer re-engagement with personalized winback campaigns built for long-term retention.
Re-engage former customers
Conversion incentives
Convert more free users to paid with personalized incentives.
Optimize your funnel
Autopilot offers
Automatically identify and prioritize the retention offers that save the most long-term revenue.
Explore AI Autopilot
Skio churn reduction FAQs
How does ProsperStack work with Skio?
Skio remains the subscription management system of record, while Shopify continues to handle the underlying commerce functions. ProsperStack adds a retention optimization layer at the cancellation moment, using Skio customer and subscription data to tailor the experience, capture structured feedback, measure performance and apply configured retention or cancellation actions back to Skio.
How is ProsperStack added to the Skio customer portal?
After connecting Skio with an API token and authorizing Shopify, add the ProsperStack portal snippet to your Skio customer portal. Customers who cancel from the Skio customer portal are then taken to your ProsperStack cancellation flow, so subscription management stays in the existing portal.
Which retention offers can ProsperStack apply in Skio?
ProsperStack can apply discounts, pauses, frequency changes, product swaps, order reschedules and free gifts to Skio subscriptions, in addition to canceling subscriptions. Refer to the feature support section below for details.
What Skio data can I use to personalize cancellation experiences?
ProsperStack automatically imports Skio subscriber and subscription properties. Refer to the technical details section below.
Technical details
Retention platform
Cancellation flows
Winback campaigns
Conversion incentives
Autopilot offers
MCP server
Offers
| Coupon | Percentage and fixed amount; one-time, time-limited or indefinite duration |
| Product swap | |
| Reschedule order | |
| Free gift | |
| Pause subscription | For a fixed duration or indefinitely |
| Change frequency | |
| Custom |
Customer segmentation properties
| Subscriber | Active offer ID, Active subscription count, ARR, Cancel reason, Cancel reason code, Days since saved, Email address, First name, Last name, LTV, MRR, Paid invoices, Saved date, Shipping location, SKU count, SKUs, Status, Subscription plan IDs |
| Subscription | Active coupon ID, ARR, Cancel reason, Cancel reason code, Discount fixed amount, Discount percentage, Duration (days), LTV, MRR, Next billing date, Paid invoices, Shipping location, SKU count, SKUs, Start date, Status |
| Plans | Plan IDs, Plan interval counts, Plan intervals, Plan names, Plan quantities |
We love the ability to collect feedback and segment our customers. Now we can offer resources that truly solve our customers’ problems so they don’t have to cancel.
Rachel Mullins
Customer Success Manager
