The retention platform for Seal Subscriptions
Personalized cancellation experiences, measurable retention outcomes and coordinated lifecycle campaigns for Seal.
Trusted by high-volume subscription businesses
Every cancellation is a retention opportunity
Measure, test and optimize the cancellation moment with ProsperStack + Seal.
Tailored experiences
Use Seal data and customer context to personalize cancellation flows and retention offers.
Performance optimization
Continuously improve retention with A/B testing, reporting and AI Autopilot.
Churn intelligence
Collect exit feedback, analyze with connected AI and surface actionable insights.
Retention at scale
Coordinate cancellation flows, winbacks and conversion.
An invaluable asset to our business. We couldn't be happier with the results and highly recommend ProperStack to any ecommerce store looking to take their operations to the next level.
Andrew Feld
President
High-performance cancellation flows for Seal
Respond to churn with personalized experiences
Increase relevance, increase results. Adapt offers, messaging and flows using Seal data alongside context from your CRM/CDP and other integrated systems.
Optimize retention performance
Test cancellation experiences, compare outcomes across subscriber segments and use AI Autopilot to prioritize higher-performing offers over time.
Understand why subscribers leave
Capture exit feedback associated with MRR, LTV, plan and tenure to identify churn drivers and focus retention efforts where they matter most. Connect your AI agent for custom analysis.
Extend retention across the lifecycle
Use shared Seal and cancellation data to coordinate cancellation flows, winback campaigns and conversion incentives as part of a unified retention program.
How ProsperStack helps reduce Seal churn
1
Connect Seal and your customer data
Pull Seal subscription and billing data into ProsperStack. Add CRM/CDP and behavioral data for a more complete view of each subscriber.
2
Design targeted retention experiences
Create surveys, deflections and offers tailored by plan, value, tenure, cancellation reason and other customer attributes.
3
Sync retention actions with Seal
Automatically apply accepted offers and subscription changes in Seal, with controls that support your retention strategy.
4
Measure, learn and improve
Track retained customers and revenue, compare performance across cohorts and use experimentation and AI Autopilot to continuously optimize outcomes.
Build a more complete retention system
Reduce churn throughout the customer lifecycle with integrated retention tools.
Cancellation flows
Reduce avoidable churn with adaptive retention experiences at the point of cancellation.
Explore cancellation flows
Winback campaigns
Drive customer re-engagement with personalized winback campaigns built for long-term retention.
Re-engage former customers
Conversion incentives
Convert more free users to paid with personalized incentives.
Optimize your funnel
Autopilot offers
Automatically identify and prioritize the retention offers that save the most long-term revenue.
Explore AI Autopilot
Seal churn reduction FAQs
How does ProsperStack work with Seal Subscriptions?
Seal Subscriptions and Shopify remain the subscription management and ecommerce systems of record, while ProsperStack adds a retention optimization layer at the cancellation moment. With ProsperStack, you can use Seal customer and subscription data to tailor cancellation experiences, capture structured feedback, measure and optimize performance and apply configured retention or cancellation actions back to Seal Subscriptions.
How is ProsperStack different from Seal's cancellation flow?
Seal provides a native cancellation flow that can collect predefined or written cancellation reasons and show reason-specific messaging, including a discount message. ProsperStack adds targeted multi-step experiences, controlled experimentation, performance measurement and cancellation intelligence.
How is ProsperStack added to the Seal Subscriptions legacy customer portal on Shopify?
In Seal's legacy customer portal, ProsperStack can be launched from the existing "Cancel subscription" action (via code added to the active Shopify theme). The subscriber stays in the familiar subscription management journey, while ProsperStack manages the cancellation experience and returns the supported outcome to Seal.
Does the integration work with Shopify's new customer accounts?
No, due to a technical limitation, ProsperStack only works with Seal's legacy portal.
Technical details
Retention platform
Cancellation flows
Winback campaigns
Conversion incentives
Autopilot offers
MCP server
Offers
| Coupon | Percentage and fixed amount; one-time, time-limited or indefinite duration |
| Product swap | |
| Reschedule order | |
| Pause subscription | For indefinitely |
| Custom |
Customer segmentation properties
| Subscriber | Active offer ID, ARR, Cancel reason, Cancel reason code, Days since saved, Email address, First name, Last name, LTV, MRR, Paid invoices, Saved date, SKU count, SKUs, Status, Subscription plan IDs |
| Subscription | Active coupon ID, ARR, Billing location, Cancel reason, Cancel reason code, Discount fixed amount, Discount percentage, Duration (days), LTV, MRR, Next billing date, Paid invoices, Shipping location, SKU count, SKUs, Status, Trial days |
| Plans | Plan IDs, Plan interval counts, Plan intervals, Plan names, Plan quantities |
Important for any e-commerce subscription business.
Joni Hanson Davis
CEO and Founder
