Upgrade Your Stop Saver: ProsperStack + Piano

Upgrade your active churn prevention

Reduce stops fast. ProsperStack integrates seamlessly with Piano to save more subscribers, automatically.

Trusted by high-volume subscription businesses

ProsperStack enables us to accept online cancellations at scale and put a save offer in front of our most valuable customer segments. It’s also incredibly easy to use.

Toby Collodora

Director, Subscriber Engagement and Retention

Case study - How the Star Tribune’s online save rate beat their call center by 10%

Save subscribers with ProsperStack + Piano

Connect Piano and customize your stop saver

Simply connect your Piano account and configure your stop saver using ProsperStack’s intuitive editor.

Gather actionable exit feedback

Collect the right data with conditional and followup questions. Correlate exit reasons to lost revenue. Extract sentiment from free-form responses.

Prevent stops with targeted offers and deflections

Make the right offer with personalized incentives, automatically applied in Piano. Optimize with A/B testing and AI Autopilot.

Launch winback campaigns

Re-engage lost customers with targeted messaging based on demographics, exit reason, return likelihood and more.

The stop saver that has it all

Identify stop trends and save more subscribers

Customizable exit surveys for powerful reporting with sentiment analysis and key phrase selections. Proven incentive and deflection options available with a few clicks. It all works seamlessly with Piano.

Optimize offer performance with Autopilot

Perfect your saves with A/B tests, AI Autopilot and intuitive customer segmentation. Our team of stop saver experts at your side, ROI is guaranteed.

Unparalleled customizability

Fine-tune every detail of your stop saver. Match your brand voice and style, build personalized offers and exit surveys, and dive deep into data for robust reporting insights.

Build a more complete retention system

Reduce churn at every stage of the customer lifecycle with integrated retention tools designed to work together.

Cancellation flows

Reduce avoidable churn with personalized retention experiences at the point of cancellation.

Upgrade your cancel button

Conversion incentives

Convert more free users to paid with personalized incentives.

Optimize your funnel

Winback campaigns

Drive customer re-engagement with personalized winback campaigns built for long-term retention.

Re-engage former customers

Revenue recovery

Resolve payment failures and reduce passive churn with targeted dunning and personalized offers.

Recover failed payments

ProsperStack + Piano integration FAQs

What is ProsperStack?

With robust reporting, A/B testing and AI optimization, ProsperStack is the best active churn prevention for Piano. Combining powerful customizations with targeted offers and deflections, ProsperStack can reduce stops up to 39%. And because we integrate directly with Piano, it all works seamlessly.

What is a stop saver?

A stop saver is a configurable cancellation flow designed to prevent subscription churn by intercepting cancellation attempts and offering retention options before the stop is finalized.

How does the ProsperStack stop saver integrate with Piano?

See the documentation for details.