Priced for ROI
We guarantee you'll see a clear, immediate ROI.
Proven by data from your own billing platform.
50 - 500 sessions per month
- Customizable, branded cancellation flow
- Offer and deflection targeting
- Billing platform integrations
500+ sessions per month
Everything in Grow, plus:
- Multiple cancellation flows
- Salesforce, HubSpot, Intercom and Segment integrations
- Custom segmentation and targeting
Custom session volume
Everything in Prosper, plus:
- Unlimited sessions
- Multi-language support
- Guided onboarding and integration support
Starting monthly sessions
Request a quote
Maximum cancellation sessions per month
Embeddable cancellation flow
Dynamic experiences via customer segments
Offers (coupons, pauses, plan changes and trial extensions)
Conditional survey questions and steps
Cancel flow A/B testing
Offer A/B testing
Custom segment properties
Multiple cancellation flows
Advanced offer rules
Insights and reporting
Dashboard with account-wide metrics
Cancellation session trends
Offer acceptance trends
Session data exports
Cancellation sentiment analysis
Segmented reporting based on custom data
Automatic feedback analysis
Billing platform (Stripe, Chargebee, Recurly, Braintree, Paddle, Maxio, Zuora, Recharge and Bold) and custom billing integrations
Real-time Slack and email alerts
Real-time webhooks and Zapier integration
CRM and CDP integrations (Salesforce, HubSpot, Intercom and Segment)
Onboarding and support
One-on-one retention strategy sessions
Guided onboarding and integration support
Dedicated developer support
Getting started with ProsperStack is really easy and the ROI makes it a no brainer. ProsperStack is a powerful tool that allows our CX team the ability to capture valuable churn data without constantly asking for engineering help.
Chief Revenue Officer
What’s a session?
A session begins whenever a user clicks “cancel” to open the cancellation flow. If the same user returns to the cancellation flow again, they will begin a new session.
Which platform integrations do you support?
We offer built-in integrations with Stripe, Chargebee, Recurly, Braintree, Maxio, Paddle, Zuora, Salesforce, HubSpot, Intercom, Segment, Slack and Zapier. We also have an API for custom connections.
Can I upgrade or downgrade my plan?
You can reach out to us to change your plan any time.
What happens if I exceed my allotted sessions?
Don’t sweat it if you have more sessions than your plan allows. Extra sessions are billed automatically at $75 for 50 sessions. Reach out to us any time should you need to change your plan. Enterprise plans include a custom rate in your quote.
What kind of support do I receive with my subscription?
We offer expert support via email to all of our customers, no matter which plan you choose. For Enterprise customers we also host one-on-one retention strategy sessions, provide guided onboarding and integration support and offer dedicated developer support for any customizations.
Can I export my data from ProsperStack?
Can I cancel at any time?
Our monthly plans can be canceled at any time. If you’re in a longer contract you can cancel at the end of that contract.
Will you help me set it up?
We offer email-based setup support to all of our customers. If you’re an Enterprise customer, you’ll get hands-on guidance through onboarding and integration, access to your ProsperStack retention team via Slack and dedicated developer support.
How do I implement it?
Implementing ProsperStack is super easy. Just ask any of our customers. Here’s a quick guide.
Features that deliver
All paid plans include a fully customizable offboarding flow, feedback reporting, offer analytics and A/B testing, subscription platform integrations and unlimited users.