Priced for ROI
We guarantee you'll see a clear, immediate ROI.
Proven by data from your own billing platform.
Grow
From
$200/mo50 - 1,000 sessions per month
Included features:
- Customizable, branded cancellation flow
- Offer and deflection targeting
- Billing platform integrations
Prosper
From
$1,500/mo1,000+ sessions per month
Everything in Grow, plus:
- Multiple cancellation flows
- Salesforce, HubSpot, Intercom and Segment integrations
- Custom segmentation and targeting
Enterprise
Custom pricing
Custom session volume
Everything in Prosper, plus:
- Unlimited sessions
- Multi-language support
- Guided onboarding and integration support
Plan comparison
Pricing details
Grow
Prosper
Enterprise
Starting monthly sessions
50
1,000
Custom
Additional sessions
$75
Request a quote
Custom
Maximum cancellation sessions per month
1,000
50,000
Custom
Cancellation flow
Grow
Prosper
Enterprise
Embeddable cancellation flow
Dynamic experiences via customer segments
Offers (coupons, pauses, plan changes and trial extensions)
Deflection cards
Custom branding
No-code editing
Conditional survey questions and steps
Custom segment properties
—
Custom CSS
—
Linked accounts
—
Multiple cancellation flows
—
Multi-language support
—
—
Advanced offer rules
—
—
Insights and reporting
Grow
Prosper
Enterprise
Dashboard with account-wide metrics
Cancellation session trends
Offer acceptance trends
Offer-specific reports
Session data exports
Cancellation sentiment analysis
Segmented reporting based on custom data
—
Integrations
Grow
Prosper
Enterprise
Billing platform (Stripe, Chargebee, Recurly, Braintree, Paddle, Chargify and Zuora) and custom billing integrations
Real-time Slack and email alerts
Real-time webhooks and Zapier integration
API
—
CRM and CDP integrations (Salesforce, HubSpot, Intercom and Segment)
—
Single sign-on
—
—
Onboarding and support
Grow
Prosper
Enterprise
Email-based support
Developer sandbox
Slack-based onboarding
—
—
One-on-one retention strategy sessions
—
—
Guided onboarding and integration support
—
—
Dedicated developer support
—
—
“Getting started with ProsperStack is really easy and the ROI makes it a no brainer. ProsperStack is a powerful tool that allows our CX team the ability to capture valuable churn data without constantly asking for engineering help.”
Nick Reyes
Chief Revenue Officer
ProsperStack FAQs
What’s a session?
A ProsperStack session begins anytime a user clicks “cancel” and begins your cancellation flow. If the same customer comes back to your cancel page again, they will begin a new session.
Which platform integrations do you support?
We offer built-in integrations with Stripe, Chargebee, Recurly, Braintree, Chargify, Paddle, Zuora, Salesforce, HubSpot, Intercom, Segment, Slack and Zapier. We also have an API for custom connections.
How much does ProsperStack cost?
We have plans beginning at $200/month for businesses with under 1000 sessions per month. For enterprise plans with unlimited session and multi-language support we offer custom pricing. Get in touch with us to figure out which plan is right for you.
Can I upgrade or downgrade my plan?
You can reach out to us to change your plan any time.
What happens if I exceed my allotted sessions?
Don’t sweat it if you have more sessions than your current membership allows. Extra sessions are billed automatically — $75 for 50 sessions. You can reach out to us anytime if you think it makes sense to change your plan. For enterprise plans we’ll include a custom rate in your quote.
What kind of support do I receive with my subscription?
We offer expert support via email to all of our customers, no matter which plan you choose. For enterprise customers we also host one-on-one retention strategy sessions, provide guided onboarding and integration support and offer dedicated developer support for any customizations.
Can I export my data from ProsperStack?
Can I cancel at any time?
Any of our monthly plans can be canceled at any time. If you’re in a longer contract you can cancel at the end of that contract.
Will you help me set it up?
We offer email-based setup support to all of our customers. If you’re an enterprise customer, you’ll get hands-on guidance through onboarding and integration, access to your ProsperStack retention team via Slack and dedicated developer support.
How do I implement it?
Implementing ProsperStack is super easy. Just ask any of our customers. Here’s a quick guide.
Risk-free 90-day pilot
Enterprise plan
Work one-on-one with an offboarding expert to design, test and optimize your new cancellation experience over 90 days. There’s no obligation to continue if you’re not satisfied.
Features that deliver
All paid plans include our fully customizable offboarding flow, feedback reporting, offer analytics and A/B testing, subscription platform integrations, and unlimited users.
