Upgrade your cancel button

Cut churn up to 39% with ProsperStack Retain, the drop-in cancellation flow that saves more subscribers.

Trusted by high-volume subscription businesses

NutrafolHootsuiteUnileverNestleSoundstripeRoll20Star TribuneFresh PatchSeamless.aiOurFamilyWizard

A customer retention quick-win — that drives long-term value

Turn your cancellation process into a subscriber saver — capture feedback, surface meaningful insights and retain more of your most valuable customers.

Easy setup, immediate impact

Launch in days, not months. Low- and no-code options mean you’ll be up and running fast, no matter your development resources.

Best practices for real results

Proven incentive and deflection strategies, perfected with A/B tests and advanced customer segmentation. Our team of cancellation flow experts at your side, ROI is guaranteed.

Fully customizable

Fine-tune every detail of your cancellation experience. Match your brand voice and style, design personalized offers and exit surveys, and dive deep into data for robust reporting insights.

Integrated with your software ecosystem

Connect your essential platforms to leverage amazing automations and impactful personalizations.

And we're adding more integrations all the time!
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Own your cancellation flow

No more waiting. Retain’s powerful, intuitive interface puts you in charge. Create, edit, preview and publish cancellation flows at any time, no developers required.

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Retain FAQs

What is a cancellation flow?
A cancellation flow is the UI steps a customer takes to cancel a subscription. Cancellation flows act like a “churn funnel” to retain customers by reinforcing value, collecting actionable feedback via a churn survey and providing persuasive alternatives to cancellation. Learn more about designing and optimizing your cancel flow.
What does cancellation flow software do?
Cancellation flow software like ProsperStack Retain provides an optimized customer cancellation experience that collects feedback and presents tailored options designed to prevent churn. The best cancellation flow software integrates with your subscription platform to fully automate cancellation, coupons, pauses, trial extensions and more. Look for advanced features like offer A/B testing, AI optimization, customer segmentation and robust reporting.
Which subscription billing platforms does ProsperStack integrate with?
ProsperStack integrates with subscription platforms to automatically process cancellations, apply coupons, pauses and more. We have integrations with Stripe, Chargebee, Recurly, Bold, Braintree, Maxio, Naviga, OpenPay, Ordergroove, Paddle, Recharge and Zuora.
Roll20
Roll20 reduced their churn with powerful insights from ProsperStack
ProsperStack was so easy to implement. We now have a real-time look into reasons for cancellation so we can react quickly and significantly reduce churn. We wouldn't have been able to build that capability internally.
Clay Reimus
Director of Growth & Analytics

Start retaining more customers today with ProsperStack Retain

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