Customer retention
2026 Ecommerce Retention Trends: Reasons, Pauses, and Discounts
Explore 2025–2026 ecommerce retention findings, including stable cancellation reasons and why deeper discounts often added little recorded revenue after 90 days.
Subscription billing
New York City's Click-to-Cancel Rule: What Retention Teams Need to KnowOctober 19, 2026
Subscription billing
The UK's New Subscription Rules Are Coming: What Retention Teams Need to KnowUpdated October 20, 2026
Customer retention
How to Pause a Subscription in Chargebee and Three Experiments to Test if It Improves Customer RetentionSeptember 2, 2026
Customer retention
How to Pause a Subscription in Recharge and Three Experiments to Test if It Improves Customer RetentionSeptember 2, 2026
Customer retention
How to Pause a Subscription in Stripe and Three Experiments to Test if It Improves Customer RetentionAugust 27, 2026
Customer retention
7 Cancellation Email Templates for Five Moments in the Subscriber LifecycleAugust 20, 2026
