Conquer churn with better customer retention for digital media

Save time, retain more subscribers and understand why they cancel with ProsperStack.

We make it easy
Avg digital subscriber retention
Avg digital media offer acceptance

We help digital media companies increase volume faster

ProsperStack has enabled us to accept cancellations at scale online and put a save offer in front of our most valuable customer segments. It’s also incredibly easy to use.
Toby Collodora
Director, Subscriber Engagement and Retention
Learn how Star Tribune reduced their call center strain and improved their save rate
Download case study

The drop-in cancel flow that has it allAnd then some

Get valuable feedback that’s easy to analyze

Customize your exit surveys and get the most out of your customer feedback with sentiment analysis and key phrase selections.

Resolve service issues to avoid cancellation

Respond to reasons for leaving with the right help article, customer support or a persuasive discount. ProsperStack has the tools for any scenario.

Match the right person with the right offer

Segment customers into meaningful cohorts and respond in real-time to exit survey feedback with the right retention offer.

Flexible, accurate data at scale

Get to know individual customers or understand all of your customer behavior better in aggregate.

No ongoing development support needed

Make changes at any time in ProsperStack. Once implementation is complete you won’t need another line of code to maximize retention.

Calculate ROI

Top tips from our retention experts

Want more tips from our experts?

We’re the next step for your digital media company

Our mission is to make it easy for subscription brands to prosper with automated and enhanced customer retention experiences.

Let us put our expertise in the subscription economy to work on your customer retention.

> $15m
Revenue saved
> 2 million
Happy cancellation experiences