Reduce Churn with Stripe Automatically

The standard in churn reduction for Stripe

Upgrade your cancel button, slash churn and accelerate subscription growth with ProsperStack + Stripe.

Trusted by high-volume subscription businesses

Turn your cancel button into a customer retention MVP

Capture feedback, surface meaningful insights and start saving more of your most valuable customers with ProsperStack + Stripe.

A retention-focused cancellation flow in 1-2-3

Easily create, update and test your new cancellation process to optimize offer and deflection performance and collect the most relevant feedback. It all works seamlessly with Stripe to prevent up to 39% of cancellations.

Advanced customer segmentation and optimizations

Build offers that just work, personalized and targeted based on customer segments, survey answers and more from your CRM/CDP. Optimize with A/B testing and AI Autopilot.

Customizable to meet your needs

Perfect your cancellation experience with custom branding, personalized offers, and churn surveys that drive actionable reporting insights.

How ProsperStack reduces Stripe churn

1. Embed the form

Connect Stripe and plug the ProsperStack cancellation flow into your site. You’ll be up and running in days, not months.

2. Learn from cancellations

Collect actionable cancellation data and correlate exit reasons to lost MRR—to guide your product roadmap.

3. Prevent churn with offers

Save customers with personalized incentives, automatically applied in Stripe. Optimize with A/B testing and AI.

4. Launch winbacks

Create irresistible winback campaigns, targeted based on demographics, MRR, LTV, churn reason, likelihood to return and much more.

We were able to make an impact right away. We regularly see over 10x ROI.

Timothy Richards

Product Manager

Build a more complete retention system

Reduce churn at every stage of the customer lifecycle with integrated retention tools designed to work together.

Cancellation flows

Reduce avoidable churn with personalized retention experiences at the point of cancellation.

Upgrade your cancel button

Conversion incentives

Convert more free users to paid with personalized incentives.

Optimize your funnel

Winback campaigns

Drive customer re-engagement with personalized winback campaigns built for long-term retention.

Re-engage former customers

Revenue recovery

Resolve payment failures and reduce passive churn with targeted dunning and personalized offers.

Recover failed payments

Stripe integration FAQs

What is a cancellation flow?

A cancellation flow is the series of steps a customer takes to cancel a subscription. Cancellation flows work to reduce churn by reinforcing value, collecting useful feedback and providing persuasive alternatives to cancellation. Learn more about creating and optimizing a cancellation flow.

How does ProsperStack help reduce churn?

By working automatically with Stripe, ProsperStack makes reducing churn at the point of cancellation almost effortless. Start by building your flow from reusable survey, offer and deflection components, then optimize with A/B testing and AI, surface meaningful insights to improve your overall customer retention efforts, and launch highly-personalized winback campaigns.

What extra features are unlocked when I connect Stripe?

Most ProsperStack features are available regardless of your subscription billing platform, but when you connect Stripe you gain access to advanced churn metrics, powerful customer segmentation, automated offers and recovered revenue tracking.

How do I connect Stripe?

Ready to start reducing churn? Connecting Stripe to ProsperStack is easy. See the documentation.

More integrations

Subscription growth resources

Customer retention

7 Cancellation Flow Examples to Reduce Churn and Grow Your Subscription Business

Updated August 2, 2024

Customer retention

How to Launch a Winback Campaign from Canceled Subscriptions in Stripe

March 27, 2025

Subscription billing

Comprehensive Compliance Guide - Federal and State Subscription Cancellation Laws

November 11, 2024

Roll20 reduced customer churn with insights from ProsperStack

We now have a real-time look into reasons for cancellation so we can react quickly and significantly reduce churn. We wouldn't have been able to build that capability internally.

Clay Reimus

Director of Growth & Analytics

Reduce Stripe churn with ProsperStack