Customer Retention Automation with Chargebee + ProsperStack

Upgrade your cancellation flow

Turn churn into actionable insights and accelerated growth with ProsperStack + Chargebee.

Trusted by high-volume subscription businesses

A customer retention quick win for long-term growth

The most sophisticated cancellation flow software, backed by our team of growth experts and an ROI guarantee.

Identify churn trends and boost retention

Exit insights and proven incentive and deflection options. Build coupons, pauses, trial extensions and more with a click. It all works seamlessly with Chargebee.

Maximize retained revenue

Save more customers with powerful optimization tools. Set up sophisticated A/B tests, or let AI do it for you. Autopilot writes and tests your offer copy, continually revising to improve your save rate.

Customizations that matter

Fine-tune every step of your flow, from ustom branding and to based on customer segments, survey responses and more from your CRM/CDP.

Reactivate churned customers

Up to 30% of your lost customers are waiting to be reactivated. Set up triggers, offers, emails and intelligent branching with ease. Target and personalize based on subscription details, any field in your integrated CRM/CDP and more.

How ProsperStack boosts retention

Connect Chargebee and embed the form

Low- and no-code options mean you’ll be up and running in no time, whatever your development resources.

Get feedback from churning customers

Insights that make a difference. Collect just the right data with conditional and followup questions. Correlate exit reasons to lost MR. Extract sentiment from open-ended answers.

Reduce churn with offers and deflections

Personalized incentives that save customers. Automatically applied in Chargebee. Optimize with A/B testing and AI Autopilot.

Launch winback campaigns

Re-engage lost customers with highly personalized messaging based on demographics, exit reason, likelihood to return and subscription details like MRR.

Since integrating ProsperStack, we’ve retained a huge fraction of customers who would’ve been lost otherwise. ProsperStack stands out for customizability, feature completeness and customer support. They’ve even added features for us within a 24-hour turnaround. Can’t beat that!

Michael Diamond

Sr. Product Manager

Build a more complete retention system

Reduce churn at every stage of the customer lifecycle with integrated retention tools designed to work together.

Cancellation flows

Reduce avoidable churn with personalized retention experiences at the point of cancellation.

Upgrade your cancel button

Conversion incentives

Convert more free users to paid with personalized incentives.

Optimize your funnel

Winback campaigns

Drive customer re-engagement with personalized winback campaigns built for long-term retention.

Re-engage former customers

Revenue recovery

Resolve payment failures and reduce passive churn with targeted dunning and personalized offers.

Recover failed payments

Chargebee integration FAQs

What is ProsperStack?

Trusted by brands like Nutrafol, Nestle and Hootsuite, ProsperStack is churn-busting cancellation flow software with robust reporting, A/B testing and AI offer optimization. And because we integrate directly with Chargebee, setup is a breeze.

How does ProsperStack help improve customer retention?

By working automatically with Chargebee, ProsperStack makes reducing churn at the point of cancellation almost effortless. Start by building your flow from reusable survey, offer and deflection components, then optimize with A/B testing and Autopilot, surface meaningful insights to improve your overall customer retention efforts, and launch highly-personalized winback campaigns.

Why choose ProsperStack over Chargebee Retention?

Choose ProsperStack for AI Autopilot offer optimization, integrations with HubSpot, Salesforce, Klaviyo and other CRM/CDPs, mutli-step cancellation flows with seamless conditional branching, and winback automations. And if you ever choose to switch subscription billing platforms, you can take ProsperStack with you.

How does the integration work with Chargebee?

When you integrate Chargebee you enable ProsperStack to automatically cancel and apply offers (coupon, trial extension, account pause, plan change, etc) to subscriptions. You also unlock more customer segmentation options, advanced churn metrics and recovered revenue tracking.

How do I connect Chargebee?

Integrating is easy. See the documentation for the step-by-step of connecting Chargebee.