Autopilot offers

Retention optimization on Autopilot

Maximize retention performance with AI. Autopilot learns from customer outcomes and prioritizes the incentives and messaging most likely to deliver long-term value.

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Offer strategy that learns from every outcome

Optimize discount, duration and copy automatically

Promote higher-performing offers based on customer behavior

Prioritize retained revenue, not just offer acceptance

Stay in control with constraints, approvals and reporting

As a small team, we don’t always have the time to test as much as we would like to. Autopilot is a great solution to our resource constraints, we’ve seen a 7% uplift, and it has given us some great insights that we have used elsewhere across our platform.

Ciara Meenan

Senior Product Manager

Incremental changes, measurable impact

Persuasive copywriting

Use AI to generate and test offer messaging. Review, edit and approve generated copy before it goes live, giving you more high-quality options without sacrificing control.

Dialed-in discounts

Find the retention sweet spot without the guesswork. Choose your ranges for coupon discount and duration — and let Autopilot identify the combinations that perform best.

Long-term value

Optimize for more than acceptance. Autopilot balances discount cost, gross margin and expected payments to drive the most value from every saved customer.

Set the rules, see the results

Define the boundaries of your offer strategy. Autopilot handles ongoing experimentation and prioritization.

Guardrails

Set discount and duration limits. Review, edit and regenerate AI copy to keep every offer aligned with your brand and strategy.

Segmentation and matching

Control who sees Autopilot offers with flexible segmentation and targeting rules based on billing, CRM/CDP and customer data.

Monitor performance

Track variant performance and see how Autopilot improves over time.

How Autopilot finds stronger offers

Set your constraints

Define your discount and duration ranges. Autopilot experiments within those limits, so you stay in control.

Autopilot generates offer variants

Autopilot creates variations of your offer — including different incentives and messaging. Approve AI-generated copy before it goes live.

Fast results and continuous optimization

Autopilot quickly learns from customer behavior and shifts traffic to the best variants. Underperformers are retired and new options introduced — so your offers keep getting better.

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Build a more complete retention system

Reduce churn throughout the customer lifecycle with integrated retention tools.

Cancellation flows

Reduce avoidable churn with adaptive retention experiences at the point of cancellation.

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Winback campaigns

Drive customer re-engagement with personalized winback campaigns built for long-term retention.

Re-engage former customers

Revenue recovery

Resolve payment failures and reduce passive churn with targeted dunning and personalized offers.

Recover failed payments

Conversion incentives

Convert more free users to paid with personalized incentives.

Optimize your funnel

Autopilot offer FAQs

What kind of changes does Autopilot make?

Autopilot can optimize offer incentives and messagings. It experiments with discount levels, durations, headlines, body copy and button text to find the combinations that perform best.

What does Autopilot optimize for?

Choose acceptance rate or forecasted value. Acceptance rate maximizes the number of customers retained. Forecasted value focuses on long-term net revenue, factoring in discount cost, gross margin and expected post-offer payments.

Will Autopilot show overly generous discounts?

No. You define discount and duration limits, and Autopilot only experiments within those approved boundaries.

Do I have to approve AI-generated copy?

Yes. Any AI-generated copy must be reviewed and approved before it goes live, so you stay in full control of your messaging.

How long does it take Autopilot to improve results?

Autopilot starts learning as soon as customers see offers. The more cancellation flow traffic your offer receives, the faster Autopilot can identify high-performing variants and improve results.

Which ProsperStack plans include Autopilot offers?

Prosper and Enterprise plans include Autopilot offers. Speak to our sales team to discuss other options.

Put customer retention on Autopilot

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