Conquer churn with automated retention for digital media
Save time, retain more subscribers and understand why they cancel with ProsperStack.
16%
Avg digital subscriber retention
14%
Avg digital media offer acceptance
ProsperStack has enabled us to accept cancellations at scale online and put a save offer in front of our most valuable customer segments. It’s also incredibly easy to use.
Toby Collodora
Director, Subscriber Engagement and Retention
The drop-in cancel flow that has it all
Get valuable feedback that’s easy to analyze
Customize your exit surveys and get the most out of your customer feedback with sentiment analysis and key phrase selections.
Resolve service issues to avoid cancellation
Respond to reasons for leaving with the right help article, customer support or a persuasive discount. ProsperStack has the tools for any scenario.
Match the right person with the right offer
Segment customers into meaningful cohorts and respond in real-time to exit survey feedback with the right retention offer.
Flexible, accurate data at scale
Get to know individual customers or understand all of your customer behavior better in aggregate.
No ongoing development support needed
Make changes at any time in ProsperStack. Once implementation is complete you won’t need another line of code to maximize retention.
Accelerated growth for digital media
Featured integrations
Naviga
Connect your Naviga account to power automatic offers, recovered revenue recognition and more.
Learn more
YouTube
Include videos from YouTube in your cancellation flows to send more targeted messages and increase user engagement.
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Zapier
Route real-time cancel and save alerts to hundreds of supported destinations through Zapier.
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Subscription growth resources
Customer retention
7 Cancellation Flow Examples to Reduce Churn and Grow Your Subscription BusinessUpdated August 2, 2024
Subscription billing
Comprehensive Compliance Guide - Federal and State Subscription Cancellation LawsNovember 11, 2024
Over $20 million revenue saved
Over 2.5 million happy cancellation experiences
