Conquer churn with better customer retention for digital media
Save time, retain more subscribers and understand why they cancel with ProsperStack.
We help digital media companies increase volume faster
The drop-in cancel flow that has it all
Get valuable feedback that’s easy to analyze
Customize your exit surveys and get the most out of your customer feedback with sentiment analysis and key phrase selections.
Resolve service issues to avoid cancellation
Respond to reasons for leaving with the right help article, customer support or a persuasive discount. ProsperStack has the tools for any scenario.
Match the right person with the right offer
Segment customers into meaningful cohorts and respond in real-time to exit survey feedback with the right retention offer.
Flexible, accurate data at scale
Get to know individual customers or understand all of your customer behavior better in aggregate.
No ongoing development support needed
Make changes at any time in ProsperStack. Once implementation is complete you won’t need another line of code to maximize retention.
Top tips from our retention experts
We’re the next step for your digital media company
Our mission is to make it easy for subscription brands to prosper with automated and enhanced customer retention experiences.
Let us put our expertise in the subscription economy to work on your customer retention.