Priced for ROI
We guarantee you'll see a clear, immediate ROI. Proven by data from your own billing platform.
Simple, bundled pricing
All plans include Retain, Convert, Reactivate and billing platform integrations.
Grow
From
$200/mo
50-500 cancel sessions per month
Includes:
- Customizable cancellation flow
- Conversion campaigns
- Winback automations
- Customer billing portal
Popular
Prosper
From
$750/mo
500+ cancel sessions per month
Everything in Grow, plus:
- Multiple cancellation flows
- A/B testing and AI Autopilot offers
- Custom segmentation and targeting
- CRM/CDP integrations including Salesforce, Hubspot, Segment, Intercom and Klaviyo
Enterprise
Custom pricing
Custom cancel session volume
Everything in Prosper, plus:
- Unlimited cancellation sessions
- Multi-language support
- Guided onboarding and integration support
- Single sign-on (SSO)
Plan comparison
Cancellation flow
Grow
Prosper
Enterprise
Embeddable cancellation flow
Starting monthly cancellation sessions
50
500
Custom
Additional cancellation sessions
$75
Request a quote
Custom
Maximum cancellation sessions per month
500
50,000
Custom
Dynamic experiences via customer segments
Custom branding
No-code editing
Conditional survey questions and steps
Instant cancel step
Cancel flow A/B testing
Custom segment properties
Custom CSS
Multiple cancellation flows
Multi-language support
Retention offers & deflections
Grow
Prosper
Enterprise
Offers
Deflection cards
Offer A/B testing
AI Autopilot offers
Advanced offer rules
Conversion campaigns
Grow
Prosper
Enterprise
Embeddable conversion incentives
Conversion banners and popups
Offer segmentation and targeting
Capture payment details
Winback automations
Grow
Prosper
Enterprise
Automations
Subscription and cancellation triggers
Conditional branching
Personalized emails
Reactivation offers
Customer portal
Grow
Prosper
Enterprise
No-code customer billing portal
Insights and reporting
Grow
Prosper
Enterprise
Dashboard with account-wide metrics
Cancellation session trends
Offer acceptance trends
Offer-specific reports
Session data exports
Cancellation sentiment analysis
Segmented reporting based on custom data
Automatic feedback analysis
Integrations
Grow
Prosper
Enterprise
Billing platform (Stripe, Chargebee, Recurly, Bold, Braintree, Maxio, Naviga, OpenPay, Ordergroove, Paddle, Recharge and Zuora) and custom billing integrations
Real-time Slack and email alerts
Real-time webhooks and Zapier integration
CRM and CDP integrations (HubSpot, Salesforce, Intercom, Klaviyo and Segment)
API
Custom data connectors
Users
Grow
Prosper
Enterprise
Unlimited users
Linked accounts
Single sign-on (SSO)
Onboarding and support
Grow
Prosper
Enterprise
Email-based support
Developer sandbox
Slack-based onboarding
One-on-one retention strategy sessions
Guided onboarding and integration support
Dedicated developer support
Pricing FAQs
What’s a cancellation session?
A cancellation session begins whenever a user clicks “cancel” to open the cancellation flow. If the same user returns to the cancellation flow again, they will begin a new session.
What happens if I exceed my allotted cancellation sessions?
Don’t sweat it if you have more cancellation sessions than your plan allows. Extra sessions are billed automatically at $75 for 50 sessions. Reach out to us any time should you need to change your plan. Enterprise plans include a custom rate in your quote.
What are monthly active users?
Monthly active users (MAU) refers to the total number of unique users visiting a website or application within a month.
What kind of support do I receive with my subscription?
We offer expert support via email to all of our customers, no matter which plan you choose. For Enterprise customers we also host one-on-one retention strategy sessions, provide guided onboarding and integration support and offer dedicated developer support for any customizations.
How do I implement ProsperStack?
It’s easy, just ask any of our customers. See the documentation for details about embedding cancellation flows and conversion campaigns.
Getting started with ProsperStack is really easy and the ROI makes it a no brainer. ProsperStack is a powerful tool that allows our CX team the ability to capture valuable churn data without constantly asking for engineering help.
Nick Reyes
Chief Revenue Officer
