You can preview your cancellation flow (or flows) at any time to test out changes and see your cancellation experience from a subscriber's perspective.
Click the Preview button at the top of the flow editor to open a preview cancellation session.
At the top of the preview screen are options to configure the segments and custom properties used for your preview session.
Click the segment dropdown to toggle which segments to use for your preview session.
Click the Properties button to open the property configuration dialog.
In the subscriber details section, you can configure the values used for subscriber property tags in your preview session. Leave these blank to use any configured fallback values.
In the custom properties section, you can configure custom properties for use in snapshot deflection items.
If you have any customer segments that use custom properties, those may be matched as a result of your configured property values. If any segments are matched due to your custom property values, they will be indicated in the segment dropdown.
Click the Save as default button to save all configured properties as the default values whenever previewing the flow. You can override the defaults temporarily for a preview session by altering a property value and clicking Done. Click Reset to default to reset all values to your configured defaults.
If you have unpublished changes to your cancellation flow, you can toggle the flow preview between showing your live version or your unpublished changes.
Read more about publishing changes to your cancellation flow in the next section.
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