HubSpot integration

If you store subscriber data in HubSpot that you want to use in ProsperStack, you can use the HubSpot integration to keep your HubSpot data in sync with ProsperStack.

The HubSpot integration connects with your HubSpot account to link contact data with subscriber custom properties in ProsperStack. Use custom properties in segments to enable targeted offers, conditional cancellation flow steps and segmented reporting. Learn more about custom properties.

Connecting your HubSpot account

Navigate to the HubSpot integration page by clicking Settings in the left navigation, then Manage integrations. Click Configure in the HubSpot section.

Connect HubSpot

Click Connect HubSpot to begin the connection process. You'll be redirected to grant ProsperStack access to your HubSpot account.

Allow access to HubSpot

ProsperStack will request access to read your contact data in order for the integration to work. The integration is read-only and will not change any of your HubSpot data. Choose a HubSpot account and click Connect app to proceed.

Once your account is connected, you can map HubSpot properties to custom properties in ProsperStack.

Mapping properties

In the "Property mappings" section, you can select HubSpot contact properties to map to ProsperStack subscriber custom properties.

Select a property from your HubSpot account from the dropdown on the left, then choose a corresponding custom property in ProsperStack (or create a new one) to store the data.

Select a HubSpot property

The custom property in ProsperStack must be of the same data type as the HubSpot property to create a mapping. For example, a number property in HubSpot must be mapped to a number custom property in ProsperStack.

Click the + button to add another mapping. You can add as many mappings as you need.

Once you've configured your property mappings, click Save changes. ProsperStack will begin collecting your contact property data and will keep it in sync over time.

Matching HubSpot contacts

HubSpot contacts are matched with subscribers in ProsperStack by email address. For your HubSpot contact properties to be correctly mapped to subscribers in ProsperStack, make sure that customers in your connected payment platform have a valid email address that matches with a corresponding contact in HubSpot.

View subscribers in HubSpot

Once the HubSpot integration is connected, ProsperStack subscribers that are matched with contacts in your HubSpot account will be linked so you can refer back to them in HubSpot.

View in HubSpot

When viewing a subscriber in ProsperStack, click the View in HubSpot link to open a new browser window to the contact in your HubSpot account.

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